Reference

What Our Privacy Policy Covers

The whole policy fits on one page: what we collect at sign-up, how wallet records from bKash, Nagad and Rocket are held, and the three things you can ask us to change.

What we collectHow long we keep itYour change requestsWritten confirmation
33333bet What Our Privacy Policy Covers
HOW DATA IS KEPT

How We Store and Protect Your Data

Cookies, logins and retention sit in separate places on our side, and each one follows a plain rule. Session cookies keep you signed in while you move between slots and live tables; clear them and you come back with a one-time code sent to your phone. Records tied to bKash, Nagad and Rocket transfers stay while your account is open, because a settlement check needs them. Close the account and the profile leaves the active system.

Session cookies

They remember that you are signed in and which lobby tab you opened last. Clear your browser and they reset; the next login asks for a fresh one-time code.

Login codes

A one-time code lands on the mobile number you registered with. Nobody on our team will ask you for that code, and you should never share it in a chat.

Transfer records

Wallet entries from bKash, Nagad, Rocket and Upay are kept against your account while it is open, so a disputed transfer can be traced from the reference number alone.

Copies and removals

Ask for a copy of your stored details, a correction, or a profile removal. We confirm in writing once the change is done and tell you what stays for legal reasons.

REACH THE TEAM

Where to Send a Privacy Request

Send a privacy question the same way you would send a wallet query. The chat panel inside your logged-in account carries your profile with the message, so nothing has to be retyped. Mark it clearly and the right team picks it up. Prefer email? Write from the address stored on your profile, because that is how we match a request to the person who owns the account.

In-account chat Log in, open the chat panel and mark the message as a privacy request. Your account record loads alongside it, so you don't need to paste transaction numbers or wallet screenshots.
Email from your profile Write from the address saved on your profile so we can tie the message to your account. Mention the wallet you use — bKash, Nagad, Rocket or Upay — and what you want changed.
Correction details Name the field, the wrong value and the right one. A misspelled name or a phone number you have replaced can be corrected once we confirm you own the account.

Questions About Your Account Data

Most messages we get about this page come down to access, copies and corrections. Below are the ones we answer most often, written the way we would answer them in chat. If yours is not here, send it through the panel in your account and we will reply in the same thread.

Your mobile number, your name and your date of birth at sign-up. Wallet details are added later, when you move money through bKash, Nagad, Rocket or Upay, and they stay linked to your account.

No. Routine transfers clear against the reference number the wallet gives you. Papers come up only when a withdrawal needs a name check, and we tell you which one to send.

Write from the email address on your profile and ask for a copy of your stored details. We confirm in writing once it is prepared, then send it to that same address.

They receive what is needed to launch and settle a round. They do not get your wallet records or your login codes, and we do not sell account details to advertisers.

The profile leaves the active system and you stop receiving account messages. Transaction records tied to bKash, Nagad or Rocket stay for as long as local law requires them to be kept.

Send the correction through the chat panel, quoting the old and new number. Once we confirm you own the account, the record is updated and the change is confirmed back to you.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.